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GORDON ELLIS & CO PRIVACY NOTICE
At Gordon Ellis & Co, we take your privacy very seriously. This Privacy Notice is intended to set out your rights and answer any queries you may have about your personal data. If you need more information please contact [email protected]. The controller of your data is Gordon Ellis & Co, trading as Langham, geViews and Safe and Sound Products.
Scope of this policy
All data subjects whose personal data is collected, in line with the requirements of GDPR.
Gordon Ellis & Co, keeps and uses details of contacts from customers, clients and companies who use our services or buy our products, including the nature and content of correspondence, and the types and specifications of products and services provided. We use this information to maintain and improve the services and products we supply, and we may from time to time use the information to shape the services we offer to you, and to enhance the products we design, manufacture or supply.
We will retain this information to help us provide you with information relevant to yours and our interests.
We will not disclose any information about individuals, except where we are entitled or required by law to do so.
The Gordon Ellis GDPR owner (Data Protection Officer) is responsible for ensuring that this notice is made available to data subjects prior to Gordon Ellis and its trading divisions collecting or processing personal data.
All employees of Gordon Ellis & Co and its trading divisions, who interact with data subjects are responsible for ensuring that this notice is drawn to the data subjects attention, and where required that their consent to the processing of their data is obtained.
What information do we collect?
We collect and process personal data about you when you interact with us, and when you purchase goods and services from us. The personal data we process includes all or some of the following:
How do we use this information and what is the legal basis for the use?
The personal data we collect may be used for the following purposes:
Our legal basis for processing personal data is:
Any legitimate interests pursued by us, (or third parties we may use), are:
We may send you direct marketing in relation to relevant products and services. You will continue to be able to opt-out of electronic direct marketing at any time by following the instructions in our communications.
How will we share your data?
We will never sell your personal information or otherwise disclose this data except as described in this Privacy Notice. We share information with third parties who perform services for us, and these third parties are not authorised by us to disclose your information except where it is necessary to the service.
We may on occasion transfer to, process and store the information we collect about you in countries other than the country in which the information was originally collected. Those countries may not have the same data protection laws as the country in which you provided the information. When we transfer your information to other countries we will protect the information as described in this Privacy Notice.
Examples of circumstances in which we may share your data out of necessity:
Transferring customer and external providers information
Sometimes we may need to transfer some information about our customers to our suppliers in other countries to enable our goods to be delivered directly.
We may on occasion transfer to, process and store the information we collect in countries other than the country in which the information was originally collected. Those countries may not have the same data protection laws as the country in which the information was provided. When we transfer information to other countries we will protect the information as described in this Privacy Notice.
How long will you keep my personal data?
We retain personal information for as long as is necessary to fulfil the purposes for which we collect it. We also retain certain information as required by law or, for as long as is reasonably necessary, to meet regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions.
Where you are a customer we will keep your information for the length of any contractual relationship you have with us, and thereafter for a period of time in line with our products lifespan or warranty or service period up to a period of 10 years. In some instances, laws may require us to hold certain information for periods other than that stated, such as regulations pertaining to Medical Devices and associated recall notices.
We take reasonable steps to ensure that the information we process is reliable for its intended use, is accurate, up to date and complete, and is limited to the information required to carry out the processing for the purposes as described in this Privacy Notice.
What are my rights in relation to my personal data?
You have the right to ask us not to process your personal data for marketing purposes. You can exercise your right by checking boxes on the forms we use to request your data, or by clicking the unsubscribe button on our communications.
Where we have asked for your consent to process your data, you can withdraw that consent at any time.
If the information we hold about you is inaccurate or incomplete you can notify us and we will correct it.
Accessing personal data
You may view the data that is relevant to you by making a request to do so, there is no charge for this. We will respond to the request as soon as possible, and may require verification of identity if the request is not made in person.
Where we process a large amount of data about you, we may ask you to specify more particularly the information that the request relates to.
The data relevant to the request will be provided wherever possible within one month of receiving the request; if the request is complex we will inform you within one month of the need for an extension. In these circumstances the relevant data will provided within no more than three months from the date of the request.
We will provide the data in such form as we deem appropriate in the circumstances. This will usually mean by a commonly used electronic format such as a PDF document, or where the request is made in person, this may be by original photocopy.
Frivolous, malicious or repetitive requests will be dealt with appropriately, and may incur an administrative fee.
We will protect the confidentiality, integrity and availability (for authorised purposes) of the personal data.
How do I make a complaint?
If you have a complaint about how we have handled your data, you have the right to lodge a complaint directly with the supervisory authority (Information Commissioners Office) or with our data protection representative at:
Gordon Ellis & Co
Derby DE74 2AT
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